Update – HTC Hero Android 2.1 Firmware Over The Air (FOTA) update (Second Package)
In our commitment to providing you with the best user experience, we are pushing out a new firmware update to your HTC Hero. Your phone will receive a notification of this update when it is made available. Simply press OK to accept the update via a data connection such as Wi-Fi or GPRS/3G. After installing the update, you can confirm a successful update by confirming the Firmware version (From the Home Screen go to MENU> Settings> About Phone> Firmware version). The new Firmware version will be 2.1.
Update Information: Android 2.1 Platform Upgrade
Note1: During FOTA update, it is normal for the progress bar to remain static for a prolonged period of time while files are added and removed from the phone. If the progress bar still appears on screen, you can rest assured that the update is still progressing. Please be patient and allow the update to finish. Under no circumstances should you remove the battery while the progress bar is still visible, as this may irreparably damage your phone.
Note2：Please back up your data first, and you have to upgrade your phone with the first FOTA package to be able to get the Android 2.1 FOTA upgrade. We recommend using a free Wi-Fi hotspot or an unlimited data plan to apply this update. If not, standard data connection charges may apply. For any questions, please contact us via http://www.htc.com/www/CA_Hotline.aspx